Bali Hai  

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Bali Hai Spa and Massage
Franchise Information


Bali Hai Spa and Massage Franchise Information, franchise opportunity, franchise business, profile of a successful Bali Hai Spa and Massage franchise, franchise costs, what to expect from a Bali Hai Franchise

Bali Hai Spa and Massage Franchise Information Overview:

Profile of a Successful Bali Hai Spa and Massage Franchise and franchise costs  more
How is Bali Hai Spa and Massage Franchise Business Different from other Massage or Spa Franchises? more 
What You Can Expect from a Bali Hai Spa ans Massage Franchise  more 
Most Frequently Asked Questions  more 


Profile of a Successful Bali Hai Spa and Massage Franchise and Costs

Can you afford financially to start a franchise business?
You will learn what a Bali Hai  franchise costs, it is important that you are ready to commit the necessary funds to ensure its success. A franchisee must be prepared to devote not just money but their time to ensure the franchises success. 

Can you identify with a Bali Hai franchise?
We only want entrepreneurs that have a passion for what they do. Fun & Enthusiasm are the key words at Bali Hai. We only want energetic talented and dynamic business oriented individuals who share our desire to enrich and improve the people that work for Bali Hai as well as creating a magical experience for our customers. Our entrepreneurs have to know that it is thru team work and effort that ensures everybody’s success. You can take pride in the ownership and employment opportunities that you are creating for local Thai people. Do you have the necessary degree of passion to provide the excellence of service, honesty and cleanliness for the tourists that will become your customers; transforming your Bali Hai into the magical place it is destined to be. This strict adherence to its corporate philosophy is what has made Bali Hai Spa & Massage, Phuket’s most successful spa and massage boutique.

Is there a demand or interest in massage/spa services in the area you are considering locating a Bali Hai franchise?
Ideally your chosen location will be in a high traffic tourist area and specifically in a high volume walking area.

Do you have an honest reputable background and accustomed to building and nurturing a team of devoted workers for Bali Hai Spa and Massage Franchise?
Bali Hai prides itself on its family-like corporate culture and only wants franchisee’s who are prepared to help foster a family- team like atmosphere in the operation of its business. 

You must be prepared to strive to become the number one Bali Hai franchise business of your kind in the area you have chosen to locate your franchise and to stand proudly behind your business representing our name in a professional and honest basis, courteous and respectful to both our family of staff as well as to your customers.

Are you comfortable working with a partner?
The franchisor and his team will work closely with you throughout. But particularly in the early stages to ensure the marketing strategies, systems and procedures are adhered to; this will contribute substantially to the potential success of your Bali Hai Spa and Massage franchise.

Do you have the drive and commitment to develop a fully integrated business selling a profitable range of premium massage and spa products and massage and spa services?

The franchisee must devote the necessary time and effort to the day-to-day operations of a Bali Hai franchise. We only want individuals with inspiration and drive for success and the ability to effectively lead and develop people. You should have a history of prior successes in business and life endeavors.

How is Bali Hai Spa and Massage Franchise Different from other Massage or Spa Franchises?

Bali Hai is not named after Bali Indonesia or Bali Hai beer also from Indonesia. Our Bali Hai is from the mythical magical island in the South Pacific, and that’s exactly what we try to create and offer to our customers. A little bit of magic every time they visit a Bali Hai Massage or Spa, or use any of our products.

Bali Hai has combined effective North American business management and marketing techniques with the local traditions and cultures of Thailand. In doing so it has created a family corporate culture that is motivated to work together for the mutual success of its employees and the business itself. Bali Hai has created and then filled a missing and much needed niche in the massage/spa industry. It is far beyond the standard low end massage shop that men furtively visit expecting forms of gratification that the old Thailand was unfortunately well known for. 

At Bali Hai men can discover the magic of Bali Hai’s unique and registered name massages such as Russian and Brazilian Hot Oil, but as well they can be accompanied by their wives in our unique Couples Massage Rooms. Our spa treatments have become popular not just to our 40% female clientele but once men discover the service and magic of Bali Hai they become converts to the hedonistic pleasures of Bali Hai spa treatments conducted in a fun and friendly environment. Bali Hai’s massage and spa treatments are also a fraction of the cost of the way more formal 5 star spas or specialized spas; and Bali Hai is way more fun. Yet we still use the same high quality of organic and natural products in our massages and spa treatments and all our therapists have been properly trained in their usage and technique. Bali Hai creates a fun magical ambience with professional service at very good value.

Customer Conscious Environment: Bali Hai is designed and managed to provide a high level of service, cleanliness and hygiene. Comfortable with a peaceful ambience at affordable prices, positioning us apart from competition.

Proven Track Record: Bali Hai in Phuket has been thru low and high season and lived thru the disastrous tsunami of December 2004 and its subsequent 40% drop in tourist visitors to the island. In fact Bali Hai was proud to re-open for business the day after the tsunami demonstrating that life continues regardless. Bali Hai continued to remain highly profitable when other massage shops were not breaking even. Bali Hai due to its marketing strategies and disciplines has been able to maintain a solid revenue stream by attracting a high level of customers daily. Even with the substantial reduction (40% down) in the number of tourists to Phuket, Bali Hai is only 8% off its pre-tsunami six monthly revenue target as at July 1, 2005, while maintaining a monthly near on 30% net profit. 

Bali Hai enjoys a very high percentage of repeat visitors. Our reputation of attracting customers, thereby keeping our staff busy, has earned Bali Hai a reputation as the place to work in Phuket.

Focus on Branding:
Bali Hai
offers its own range of spa products including, Bali Hai Massage Oils made from all natural ingredients and essential oils. These branded products will be distributed within Thailand at top end stores as well for distribution around the world. Other products in the Bali Hai Spa product lineup will further enhance its name locally and overseas. The creation of www.BaliHaiMasage.com will also help travelers to Thailand plan their trip and to discover our shops and products while supporting franchisee’s as well.

The franchisee once they have paid the necessary franchise fee deposit and signed the Franchisee Confidentiality Agreement will be shown a copy of the Operation Manual which will detail the set-up, operation, management and marketing strategies and systems and procedures that the franchisor has created and developed. The Operation Manual will be given to the franchisee based on the rules of the Franchisee Confidentiality Agreement once the balance of the franchise fee has been paid.

The founder and owner of Bali Hai is a Canadian businessman that has lived and owned and operated businesses in many countries, including Australia, Vietnam, Mexico, United States and Canada. He is the co-author of a series of business books titled, the Kick Start Business Travelers Guides. He researched and wrote the business sections of five of these books on how to do business in Vietnam, Malaysia, Indonesia, Hong Kong and Costa Rica. He has been invited to participate on the Board of Directors for numerous companies doing business in Mexico, Indonesia, Vietnam and throughout North America. He now lives in Patong Beach Phuket where he is building the Bali Hai business opportunities throughout Thailand and beyond its borders.

What You Can Expect from a Bali Hai Franchise
Behind Every Successful Business is a Successful Business System

Prestige of Operation
Brand recognition - Bali Hai has earned an excellent reputation in Phuket for its innovative massage and spa treatments in a clean comfortable environment and its friendly service. It is also developing a following in its branded premium range of massage and spa products.

Customer Appreciation
Bali Hai enjoys a very high rate of repeat-customer business. Tourists that discover the clean friendly ambience of Bali Hai as a fun and friendly tranquil oasis with a high standard of professional service return to try other treatments from its varied menu.

Product Innovation
Bali Hai is a registered trade mark as are some of its own unique massage treatments. Franchisees have license to these innovative treatments; treatments that have raised Bali Hai far beyond the standard massage business found anywhere else. Research and innovation is ongoing at Bali Hai. The Company will continually introduce to franchisees new treatments, services, improved systems and procedures as they are developed. The Company is researching new massage and spa products that will also be added to the franchisee’s range of premium spa and massage products for increased retail sales potential.

Privilege of Proficiency
Operation Systems: Bali Hai has developed the simplest of operating systems to save the franchisee time and hassle on reports and paperwork. Yet being able to track the daily profitability of the business while complying with all the regulatory government departments we conduct our business under. In Thailand this can not be taken too lightly. Regulatory controls are enforced by the police of your jurisdiction.

Supporting Partnership
A Bali Hai franchise gives you a chance to run your own show, without being all by yourself. The Company provides advisory assistance concerning the detailed operation of your business from start-up, regular field visits and quality assurance programs. The Company provides support as a business partner and as a family relationship; which is mutually beneficial to the franchisee, the franchisor and their respective staff.

Ongoing Training
Training is provided initially in Bali Hai’s unique range of massage and/or spa treatments, and in any special requirements you may have or need. Ongoing training for new treatments/services created by the Company will help to improve the franchisee’s service and in-turn profitability.

Most Frequently Asked Questions

How much confidence of success can I have as a franchisee of Bali Hai?
Running a successful massage shop or spa depends on a number of factors. A full time commitment is one key factor. With effective time and energy invested into your franchise the level of your success will increase proportionately. Profitability also varies upon market conditions, competition (although this we attempt to eliminate as explained in operators manual), management skills as well as general business risks. With the support of the franchisor and business experience locally and internationally of the franchisor, we attempt to minimize these risks.

What is the investment required to obtain a Bali Hai franchise?There are two options available to a franchisee, either a Bali Hai Massage shop or a Bali Hai Spa & Massage. The decision depends on the financial resources of the franchisee, ability, time commitment and physical layout of chosen site. It is recommended to start with a Bali Hai Massage shop franchise and then expand into a Bali Hai Spa & Massage shop.

In any case the franchisee has to pay the initial once off franchise fee plus shop construction and fitting out as specifically outlined in the operation manual. It is estimated that the total initial investment for a Bali Hai Massage shop franchise fully fitted out as required, initial training, as well as all legal costs plus all the necessary equipment oils, creams and lotions including the extensive range of licensing and permits and visas will be approximately one million one hundred thousand baht (1.1million) (approx. US$26,000). This equates to a shop of approx. size of 90 square meters. The approximate total cost for a Bali Hai Spa & Massage shop including initial once off franchise fee would be approx. two million two hundred thousand (2.2 million) baht, and requires a shop of in-excess than 170 square meters.  A Bali Hai Spa & Massage is twice the size of a Bali Hai Massage shop with a more extensive spa menu and Jacuzzi and soaker tub. The Jacuzzi and tub are not included in costing.

In either case there is also a monthly royalty and support fee paid of 10% of monthly gross revenue, excluding bar revenue and retail product sales on the Bali Hai range of massage and spa products, which the franchisee has access to at a lower than wholesale price. The franchisee has the option of selling the franchise at any time; the franchisor has first option to buy. If sold to a third party a transfer fee of 80,000baht is paid to the franchisor.

The term of the franchise is for fifteen (15) years.

How does a foreigner buy and operate a business in Thailand?|
There are various ways this can be achieved. However your legal advisors will assist you in this regard. This is an important aspect for the operation of the business if it’s owned by a non-Thai national franchisee.

What service and support will a new franchisee obtain before opening his store?
The franchisor will assist in site selection and negotiation of the premises. The fitting out will be based on designs as provided by the franchisor, including equipment and furniture procurement on behalf of the franchisee. It will be the franchisee’s financial responsibility but the franchisor will facilitate all that is required to open the franchisee’s new Bali Hai location.

Does the franchisee have to buy products from the franchisor?
Franchisee is required to buy certain products that have helped to establish the brand name of Bali Hai across Thailand. However, the franchisee is free to buy some products, under the company’s product specification, and will be directed as to where to obtain these other products at the best price and level of quality necessary to maintain Bali Hai’s standard of excellence.

Who are our target customers at Bali Hai?
Simply everyone seeking a quality service oriented massage or spa treatment, regardless of sex, nationality or age. One of the key factors in the success of Bali Hai is that 40% of its customers are women. Its massages such as, Euro- Couples Massage, further contributes to the wider audience Bali Hai attracts compared to its competitors.

Does the Company require the full time of a franchisee?
As previously stated your success can be directly measured by the time and energy You put into the franchise. The Company wants You to succeed. The franchisee should certainly devote full time involvement in the early initial stages of development of the operation of the franchise until you can build an effective management team that can honestly and effectively implement the systems and procedures provided by the franchisor.

What experience do I need to operate a Bali Hai franchise?
Experience in the industry is a plus asset but far from necessary. The Company will provide training to you and your key staff in all massage and/or spa treatments and systems and procedures. Onsite support visits and quality control visits will ensure systems and procedures are adhered to and the level of service is consistent with Bali Hai’s earned reputation for excellence of service. Your financial stability and capabilities learned from other businesses/jobs and life in general combined with your commitment and desire to succeed are primary ingredients in the success of your Bali Hai franchise.

Bali Hai Spa and Massage offers Franchise opportunities of this exciting and successful spa and massage business anywhere in Thailand and elsewhere in the world.

Own a dream business in paradise!

Full turn key set-up in Thailand. Total costs range from 1.1million baht to 2.2million baht, excl. rent.

For a full information package contact:

Guy Brooks
Managing Director
Coronado Capital Co. Ltd.
Franchisor, Bali Hai Spa & Massage
E-Mail: GuybTraveling@hotmail.com
Tel: +66 (0)87 298 2033